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We have moved to St Ives Plaza, next door to IGA. Find us
A general practice in St Ives

A doctor for everyone in the family.

When something is worrying you, we have the right GP to help you figure it out, in person or by telehealth. Many families have stayed with us for generations.

Coming to see us

A visit that feels effortless.

More doctors. Better availability.

Book online at any hour and choose a time that suits you. If something can't wait, call us and we'll find the soonest time we can. When you arrive, familiar faces at the front desk will welcome you.

Find a GP who suits your needs.

Our GPs have interests that include women's health, children's health, skin checks, men's health and mental health. Choose by what you need help with.

Easy to get to. Easy to access.

We are at the clock tower in St Ives Plaza Shopping Village, with two hours of free parking at the door. Entry is step-free, with wide corridors and accessible bathrooms.

Pathology and pharmacy next door.

Douglass Hanly Moir Pathology runs an independent collection centre beside us, so most tests can be done straight after your appointment. A pharmacy and a physiotherapist are our neighbours in the village.

New patients

We are currently accepting new patients.

Our books are open for now. Joining takes a few minutes, and we look after the rest.

Book your first visit

Online at any hour, or call us. If there is a lot to cover, choose a longer first appointment.

We request your file

With your consent, we ask your previous practice for your file, at no charge from us, so your care continues seamlessly.

Settle in at your own pace

Choose a GP whose interests suit you. There is no need to decide on your regular doctor at the first visit.

From the practice
The Health Hub

Douglass Hanly Moir Pathology joins the Health Hub.

Its collection centre, right beside us, has two collection rooms. Testing is more convenient, and can often be done straight after your appointment.

Nurse Next Door's in-home care and our home medicines review service are part of the Health Hub too. Each provider is independent, and your GP brings it all together.

Preventative care

Who keeps track of your next check?

Screening only works if it happens on time, and life has a way of pushing it down the list. So we keep the list for you.

Our Preventative Care Coordinator gets in touch when a check, vaccine or review is coming up, in line with national and international health promotion initiatives. Checks we invite you to are often bulk billed, with skin checks the exception.

For families

Children under 10 are bulk billed.

There is nothing to pay for a GP consultation until a child's 10th birthday, in person or by telehealth.

Bring a current Medicare card. A few things, such as private vaccines and dressings, sit outside bulk billing.

Skin checks

When did you last have your skin checked?

Australia has one of the highest rates of skin cancer in the world, and a regular check finds changes early, when they are easiest to treat.

Our GPs with an interest in skin checks look at your skin from head to toe, explain anything worth watching, and tell you when to come back.

Visit us

Look for the clock tower.

Address
Shop 11, St Ives Plaza Shopping Village
351 Mona Vale Road
St Ives NSW 2075
Hours
Monday to Friday, 8:00am to 6:00pm
Closed Saturday, Sunday and public holidays
After-hours care
Phone
(02) 9144 7340
Email
hello@stivesdoctors.com.au
Illustrated map of St Ives Plaza Shopping Village showing the entry from Mona Vale Road, the upper and lower car parks, the clock tower entrance and the bus stop.
Parking
Enter from Mona Vale Road. Two car parks on site, upper and lower, free for the first two hours, with two dedicated disabled parking bays right out the front. A bus stop sits directly outside.
Directions, parking and access

If your concern is urgent

If it is an emergency, call 000.

If you feel unwell and don't think it needs 000, please don't wait. Call us on (02) 9144 7340 or come in and let us know. Our team is trained in triage and will make an initial assessment. If your concern is not life-threatening or serious, you may be asked to wait, and we will keep checking on you while you do. We will do our best to see you or fit you in, and help with whatever you need.

When we are closed, call 13SICK on 13 74 25 for a home doctor visit, or walk in to the Chatswood Medicare Urgent Care Clinic, Level 5, 270 Victoria Avenue, Chatswood. It is open 8am to 10pm, 7 days, and bulk billed with a Medicare card. More after-hours options.

Online bookings, email and website messages are not monitored for urgent concerns.